📦 Shipping & Delivery Policy

Last updated: July, 2026

At ZALCEN, we are dedicated to providing a smooth delivery experience, ensuring your items reach you safely, wherever you are.

🌍 1. Shipping Coverage

We ship worldwide, with free shipping on all orders and no minimum purchase required.

⏱️ 2. Delivery Timelines

• Processing time: all orders are prepared and dispatched within 1–3 business days.
• Estimated delivery: items typically arrive within 8–15 business days after dispatch.

Orders are dispatched from our international fulfillment centers. Delivery times are estimates and may vary based on customs procedures, regional logistics, or peak periods (such as seasonal holidays).

📦 3. Order Tracking

Once your order is dispatched, you will receive a confirmation email containing your tracking number. You can monitor your shipment's progress at any time through our Track My Order page.

⚠️ 4. Customs, Duties & Import Taxes

Depending on the destination country, shipments may be subject to local import duties or customs taxes upon arrival. Where applicable, these charges are determined by local authorities and, unless collected at checkout, are the responsibility of the recipient. These fees are not included in our product prices or shipping costs.

📩 5. Support

If you have any questions regarding your delivery or experience any delays, contact us at contact@zalcen.com.